If your federal return has already been filed and you are due a refund, you…
If you’ve checked the IRS “Where’s My Refund?” tool and received the status message stating, “We cannot provide any information about your refund,” don’t panic. This message, often associated with Reference Number 9001, usually indicates the IRS requires additional information or processing time to complete your refund. Here’s what you need to know and how to resolve the situation.
The IRS uses this generic message for several reasons, including but not limited to:
Here’s how to address this status:
1️⃣ Wait for Standard Processing Time:
2️⃣ Review Tax Topic 152 for More Information:
Visit the IRS Tax Topic 152 page for general information about refund timing and potential delays.
👉 Tax Topic 152, Refund Information
3️⃣ Contact the IRS Directly:
If it’s been more than 21 days (electronically filed) or 6 weeks (paper filed), and you’re still seeing this message, call the IRS for assistance. Before contacting them, gather the following details to expedite the process:
4️⃣ Call the IRS Using the Provided Reference Number:
Mention Reference Number 9001 to help the IRS representative locate your case.
IRS Contact Information:
While you can’t control every aspect of IRS processing, there are ways to reduce the likelihood of delays:
To monitor your refund, use the IRS’s tools:
Receiving the message “We cannot provide any information about your refund” can be frustrating, but it’s often a temporary issue. By understanding the possible causes and following these steps, you can resolve the situation and ensure your refund gets to you as quickly as possible.
Have you experienced this status before? Share your story or tips in the comments below to help others navigating the same issue.
Each year, the IRS processes millions of tax returns, verifying income and tax liabilities to…
Waiting on your tax refund and wondering why it’s taking longer than expected? While most…
Why the IRS Reduced Your Refund and What You Can Do If you were expecting…
If you've been checking your IRS tax transcript and noticed Tax Transcript Code 570 –…
The IRS has several measures in place to protect taxpayers and prevent fraudulent activity. One…
The 2025 tax season is off to a strong start, with the IRS rolling out…
This website uses cookies.