What to do if Where’s My Refund? shows a Refund Delay

Waiting for your tax refund but the IRS “Where’s My Refund?” tool is flashing a delay? No need to stress! Delays happen, but with the right steps, you can stay on top of things and get your money moving. Here’s your clear, guide to tackling refund hold-ups like a pro.

Step 1: Keep Calm and Check Once a Day

The IRS updates “Where’s My Refund?” once every 24 hours, usually overnight. Checking obsessively won’t speed things up—it’ll just drive you nuts. Pop in daily for the latest scoop and save your energy.

Step 2: Know Why Your Refund Might Be Stalled

Delays aren’t random. Common culprits include:

• Mistakes or missing info on your return (wrong SSN, anyone?)
• Claiming Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC), which triggers PATH Act holds until mid-February
• Identity theft or fraud checks requiring you to verify your identity
• Refund offsets for debts like unpaid taxes, child support, or student loans
• Missing documents or corrections needed by the IRS
• Paper-filed returns (these take longer than e-filing)

Understanding the “why” helps you know what to fix.

Step 3: Wait It Out (But Not Forever)

Don’t rush to call the IRS—it’s a long wait on hold! Stick to these timelines:

• E-filed returns: Give it at least 21 days.
• Paper returns: Wait at least 6 weeks.
• If “Where’s My Refund?” says to contact the IRS, follow that advice ASAP.

Step 4: Check Your Mailbox for IRS Letters

If the IRS needs more info or wants to explain the delay, they’ll send a letter (think Letter 5071C for identity checks). Open it, read it, and follow the instructions pronto—delays won’t budge until you do.

Step 5: Verify Your Identity If Needed

Got a delay due to suspected fraud? The IRS might ask you to confirm your identity via:

• Online verification (check IRS.gov for details)
• A phone call
• An in-person visit Act fast to clear this hurdle, or your refund stays on hold.

Step 6: Double-Check Your Return for Errors

Grab your tax return and scan for slip-ups:

• Wrong Social Security numbers or typos
• Incorrect bank info for direct deposits
• Missing or incomplete forms Fixing these early can get things back on track.

Step 7: Call the IRS (Only If You Must)

If it’s been over 21 days (e-file) or 6 weeks (paper) with no updates, it’s time to call. Dial 800-829-1040 (for individuals) and have your tax return and refund details ready. Brace for a wait, but this can clarify what’s holding things up.

Step 8: Dive Into Your IRS Online Account

Want more details? Log into or create an IRS online account at IRS.gov. You can:

• Check payment history
• View account messages or letters
• Spot any holds or issues It’s like a backstage pass to your refund status.

Your Refund Delay Survival Kit

Delays are annoying but fixable. Here’s the bottom line:

• Use “Where’s My Refund?” or the IRS2Go app for daily updates.
• Watch for IRS letters and respond quickly.
• Stick to the 21-day (e-file) or 6-week (paper) waiting period before calling.
• Stay proactive—check your return, verify your identity, and use your IRS account.