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As part of a continuing effort to improve service this tax season, the Internal Revenue Service today announced special Saturday hours for the next four months at Taxpayer Assistance Centers (TACs) across the country.
The special Saturday availability across the nation will take place from 9 a.m. to 4 p.m., on Feb. 11, March 11, April 8, and May 13. Offices in dozens of states, the District of Columbia, and Puerto Rico will be open during this special four-month event, with no appointments required. More than 40 locations currently plan to be open on Feb. 11, with 58 offices currently scheduled for March 11. The IRS encourages taxpayers to visit a special IRS.gov page for the latest information on the special Saturday hours.
“These Saturday openings are part of the extra steps the IRS is taking to make a difference for taxpayers,” said Acting IRS Commissioner Doug O’Donnell. “IRS employees are working hard to help people by making improvements across our operations. These walk-in locations are critical, and funding from the Inflation Reduction Act is allowing us to add more employees across the nation to better assist taxpayers this filing season and beyond. These special Saturday hours will help people get the services they need.”
The IRS encourages everyone to first check IRS.gov for information about these special openings before traveling to an office. They may even find an online resource to resolve their tax concern to avoid a trip.
At these offices, called TACs, people receive in-person help from IRS employees. Normally, these centers are not open on Saturdays, and people must have appointments to receive services.
During these Saturday hours, people can walk in for all services routinely offered at an office, except for making cash payments. They can also ask about setting up an Online Account and getting an Identity Protection PIN among other topics.
To see which TACs will be open, visit IRS.gov/saturdayhours.
Services provided
The IRS’s Contact Your Local Office site lists all services provided at specific TACs.
If someone has questions about a tax bill or IRS audit or they need help resolving a tax problem, they’ll receive assistance from IRS employees specializing in those services. If these employees aren’t available, the individual will receive a referral for these services. IRS Taxpayer Advocate Service employees may also be available to help with some issues.
Professional foreign language interpretation will be available in many languages through an over-the-phone translation service. For deaf or hard of hearing individuals who need sign language interpreter services, IRS staff will schedule appointments for a later date. Alternatively, these individuals can call TTY/TDD 800-829-4059 to make an appointment.
Come prepared
For people visiting these offices, individuals should bring the following documents:
During the visit, IRS staff may also request the following information:
Tax return preparation options
While tax return preparation is not a service offered at IRS TACs, information will be shared about available local free tax preparation options. Help is also available using the following services:
Help is available 24/7 at IRS.gov
The fastest and easiest way for people to get the help they need is through IRS.gov. Go to www.irs.gov for more information. Available resources include:
For additional information on available services, see IRS Publication 5136, IRS Services Guide.
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