IRS Phone Numbers Hub – Who to Call for Your Tax and Refund Questions
This page organizes the most commonly used IRS phone numbers into clear sections so you can quickly find the right line for refund status, payment plans, notices, identity verification, and business tax questions. Every number below is tap-to-call friendly on mobile.
Tip: Have a copy of your most recent tax return or IRS notice ready before you call. The IRS will usually ask for your Social Security Number or ITIN, filing status, and exact refund amount or balance due.
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General IRS Phone Numbers for Individual Taxpayers
Use these numbers for questions about your Form 1040 return, notices, basic refund issues, or if you are not sure which specialty line to call.
Individual Taxpayer Helpline
Main IRS phone line for individual income tax questions, letters/notices about your Form 1040, filing status, and basic refund or balance questions.
Automated General Information
This same line also offers an automated menu for common topics, including balance information, payment options, and basic refund information when live assistors are busy.
Business, Self-Employed, and Payroll Support
Call these numbers if you have questions about business returns, payroll tax deposits, EINs, or self-employment tax.
Business & Specialty Tax Line
For questions about business returns, self-employment tax, employment tax, excise tax, and business notices.
Employer Identification Number (EIN) Questions
Help with EIN applications, corrections, and questions related to business identification numbers already assigned.
Tax Refund Status, Amended Returns, and Transcripts
Always start with online tools like Where’s My Refund? and Get Transcript. If you still need help, use the numbers below.
Refund Hotline (Automated)
Automated refund status for original individual income tax returns filed on Form 1040. Similar information to the online “Where’s My Refund?” tool.
Amended Return Status Line
Follow up after using the online “Where’s My Amended Return?” tool if your Form 1040-X is significantly delayed or you received a notice about your amended return.
Transcripts and Account Information
Automated line historically used for ordering transcripts by phone. Most taxpayers now use the online Get Transcript tool, but this number can still assist where eligible.
Identity Verification, IP PIN, and Suspected Fraud
If the IRS suspects identity theft or needs to verify your identity, you may receive letters such as 5071C, 4883C, or 5747C. Use the phone numbers listed on your letter when possible, and the lines below for general help.
Identity Verification (Letter 5071C / 5747C)
Often: 800-830-8290 or the dedicated number printed on your IRS letter.
Used when the IRS needs to confirm that you filed the return before releasing your refund. Always use the exact number shown on your notice if it differs.
Identity Protection Specialized Unit
For taxpayers whose accounts have been flagged for identity theft or who have an active Identity Protection PIN (IP PIN) and need assistance.
Report Suspected Tax-Related Identity Theft
Start with 800-829-1040
If you believe someone used your SSN to file a fraudulent tax return, call the general individual line and ask to be routed to the identity theft unit. You may also need to file Form 14039 (Identity Theft Affidavit).
Payments, Notices, Collections, and Installment Agreements
Use these numbers if you received a bill, need a payment plan, or are already in collections with the IRS.
IRS Billing and Payment Line
For questions about a balance due on a notice, penalties and interest, and setting up basic payment arrangements or online payment options.
Automated Collection System (ACS)
The number on your IRS collection notice will direct you to the correct ACS call site.
Contact ACS if you received a notice of levy, lien, or serious collection action. They handle enforced collection and many payment plan negotiations.
Electronic Federal Tax Payment System (EFTPS)
800-555-4477 (Individuals) · 800-555-7248 (Businesses)
Support for the EFTPS system used to schedule and verify federal tax payments, including estimated taxes and business deposits.
Taxpayer Advocate Service (TAS)
Call the Taxpayer Advocate Service if you have tried normal IRS channels and still cannot resolve a severe delay, financial hardship, or systemic issue with your account.
National Taxpayer Advocate Line
Connects you to the independent Taxpayer Advocate Service, which can help when the IRS process is not working as it should and you face significant hardship.
Local TAS Office
Find your local number at taxpayeradvocate.irs.gov/contact-us
Many states have a local TAS office that may better understand regional processing and response patterns for your area.
International and Non-U.S. Callers
These numbers are for taxpayers living outside the United States or calling from foreign phone numbers. International rates may apply.
International Individual Taxpayer Line
+1 267-941-1000 (not toll-free)
For individuals outside the U.S. with questions about their U.S. tax returns, notices, or accounts.
International Business Taxpayer Line
+1 267-941-1000 (same as above)
For businesses with U.S. tax obligations and questions related to international filings, EINs, and notices. Calls may route through menus to business specialists.
Other Helpful IRS Phone Numbers
These lines support specific IRS programs and are useful in more specialized situations.
Form and Publication Ordering
Request paper copies of IRS forms and publications if you cannot print them from IRS.gov.
Refund Offset and Treasury Offset Program
Bureau of the Fiscal Service line to determine which agency took your refund for debts such as child support, student loans, or state taxes.
IRS Disaster Assistance
Start with 800-829-1040
For questions about disaster-related relief, postponed filing deadlines, or tax help after a federally declared disaster.
This IRS Phone Numbers Hub is provided by RefundTalk as an educational resource. Phone numbers, hours, and menus can change, so always double-check current contact information at IRS.gov or on the most recent notice you received from the IRS. When in doubt, start with the main individual helpline at 800-829-1040 or the business line at 800-829-4933.
IRS Contact Information
Use this list to quickly find the IRS phone number that matches your situation. On a mobile device, you can tap any number below to dial.
- Accounting Department 1-800-829-0922
- Amended Tax Returns 1-866-464-2050
- Assistance for Businesses 1-800-829-4933
- Customer Service (Mon–Fri, 7 am–7 pm Local Time) – Extension 652 1-800-829-0582 ext. 652
- Customer Service (Mon–Fri, 7 am–7 pm Local Time) – Extension 352 1-800-829-0582 ext. 352
- Centralized Insolvency Office 1-800-973-0424
- Centralized Lien Payoff 1-800-913-6050
- Check Your Refund Status 1-800-829-1040
- Collections 1-800-829-7650
- Community-Based Outlet Program 1-800-829-2765
- Disclosure Office 1-404-338-8539
- E-Help Desk 1-866-255-0654
- Employer Identification Number (EIN) 1-800-829-4933
- Examination Division 1-404-338-8500
- Federal Tax Payments – Individual 1-800-316-6541
- Federal Tax Payments – Business 1-800-555-4477
- Hold Department 1-866-897-3315
- Hotline for U.S. Military (Disaster or Combat Zone) 1-866-562-5227
- Individuals that Claim Identity Theft 1-800-908-4490
- Information Reporting Program 1-866-455-7438
- Internet Payments 1-800-555-8778
- IRS Business and Specialty Help Line 1-800-829-4933
- IRS Refund Hotline 1-800-829-1954
- IRS Tax Help Hotline 1-800-829-1040
- IRS Tax Exempt and Government Entities Customer Account Services 1-877-829-5500
- IRS TTY/TDD Telephone Service 1-800-829-4059
- ITIN Program 1-800-338-8963
- Lien Unit 1-859-669-3805
- Offset, Child Support, and Student Loans (BFS) 1-800-304-3107
- Order Tax Forms and Publications 1-800-829-3676
- Order Transcripts 1-800-908-9946
- Practitioner Priority Hotline 1-866-860-4259
- Taxpayer Advocate Service 1-877-777-4778
- Taxpayer Advocate Offices 1-404-338-8099
- Taxpayer Advocate Supervisor 1-877-275-8271
- Tax Fax Service 1-703-368-9694
- Tax Fraud Referral Hotline 1-800-829-0433
- Tax Help for U.S. Taxpayers Residing Overseas 1-267-941-1000
- Tax Levy 1-800-829-3009
- TeleTax Topic and Refund Status (24/7) 1-800-829-4477 Use the TeleTax extension directory to navigate topics.
- Treasury Department 1-800-826-9434
- U.S. Tax Court 1-202-521-0700
Taxpayers Living Abroad (International)
- Frankfurt, Germany IRS Contact +49 (69) 7535-3834
- London, United Kingdom IRS Contact +44 (20) 7894-0476
- Paris, France IRS Contact +33 (1) 43-12-2555
- Philadelphia Office (International) 1-215-516-2000
IRS Service Center Phone Numbers
These are the primary IRS Service Center locations, their mailing addresses, and main phone numbers. Use your official IRS notice or letter to confirm the correct center and address for your specific case, and call ahead when possible before mailing documents.
| Service Center | Address | Phone Number |
|---|---|---|
| Andover Service Center |
310 Lowell Street Andover, MA 01810 |
1-978-474-9842 |
| Atlanta Service Center |
4800 Buford Highway Chamblee, GA 30341 |
1-800-829-1040 |
| Austin Service Center |
3651 S. Interregional Highway 35 Austin, TX 78741 |
1-512-460-7948 |
| Memphis Service Center |
5333 Getwell Road Memphis, TN 38118 |
1-800-829-1040 |
| Cincinnati Service Center |
201 W. Rivercenter Boulevard, Stop 11 Covington, KY 41011 |
1-800-829-1040 |
| Fresno Service Center |
5045 E. Butler Avenue Fresno, CA 93727 |
1-209-456-5354 |
| Kansas City Service Center |
2306 E. Bannister Road Kansas City, MO 64131 |
1-901-546-3697 |
| Ogden Service Center |
1973 N. Rulon White Blvd. Ogden, UT 84404 |
1-801-620-3753 |
| Philadelphia Service Center |
11601 Roosevelt Boulevard Philadelphia, PA 19155 |
1-215-516-2542 |
Note: IRS Service Centers and phone lines can change over time. Always verify the most current address and number on your IRS notice, letter, or on the official IRS.gov website before mailing sensitive documents or calling about your account.
State Tax Department Phone Numbers
Use this list to contact your state tax agency for refund status, general information, tax notices, or account questions. All numbers are tap-to-call on mobile.
Tax Software & Online Banking Phone Directory
This hub provides direct customer service numbers for top tax software providers, refund transfer banks, and online banking apps commonly used for tax refunds. All numbers are clickable and mobile-friendly.
