Identity verification letters are mailed through the U.S. Postal Service to the address on the…
When taxpayers have a question, their first stop should be IRS.gov. The Let Us Help You page is a great way to get answers to tax questions fast. People who call the IRS for additional help will need to have information available to verify their identity. This is part of the agency’s ongoing efforts to keep taxpayer data secure from identity thieves.
IRS representatives only discuss personal information with the taxpayer or someone the taxpayer authorizes to speak on their behalf. To ensure they don’t have to call back, taxpayers should have the following information ready:
By law, IRS representatives will only speak with the taxpayer or to the taxpayer’s legally designated representative.
Anyone calling about someone else’s account should be prepared to verify their identity and provide information about the person they are representing including:
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