Category Archives: Tax Advocate Service

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Annual Report to Congress by National Taxpayer Advocate: Spotlight on Paper Processing Delays and Their Impact on Taxpayers

National Taxpayer Advocate Erin M. Collins today released her 2023 Annual Report to Congress, describing 2023 as a year of “extraordinary transition for the IRS and therefore for taxpayers.” The report credits the Internal Revenue Service with substantially improving taxpayer services and developing plans to transform the taxpayer experience in the coming years, but it identifies…

Taxpayer Advocacy Service report highlights top 10 issues facing taxpayers

A new report by the IRS Taxpayer Advocate says processing delays are the “Most Serious Problem”  faced by taxpayers during 2022. From the report’s Executive Summary: In 2020, the IRS quickly fell behind in processing paper-filed tax returns, resulting in tremendous backlogs of unprocessed paper. Even though the IRS tried to clear its paper backlogs through additional hiring, mandatory overtime…

National Taxpayer Advocate delivers Annual Report to Congress; focuses on taxpayer impact of processing and refund delays

National Taxpayer Advocate Erin M. Collins released her 2021 Annual Report to Congress, calling the calendar year 2021 “the most challenging year taxpayers and tax professionals have ever experienced.” The report says tens of millions of taxpayers experienced delays in the processing of their returns, and with 77 percent of individual taxpayers receiving refunds, “processing delays…

National Taxpayer Advocate Delivers 2020 Annual Report To Congress

National Taxpayer Advocate Erin M. Collins released her 2020 Annual Report to Congress, focusing on the unprecedented challenges taxpayers faced in filing their tax returns and receiving refunds and stimulus payments during a year consumed by the COVID-19 pandemic. The report also finds that a roughly 20% inflation-adjusted reduction in the IRS’s budget since fiscal year…

National Taxpayer Advocate Interactive Map: What Happens When You Are Audited

The Taxpayer Advocate Service (TAS) reintroduces its website with a new design and layout featuring a new digitally interactive Taxpayer Roadmap. The digital Taxpayer Roadmap features an interactive experience which allows taxpayers and tax professionals to navigate through the IRS tax process and view notices along the way. The newly designed website continues to provide valuable…

National Taxpayer Advocate Objectives Report Features IRS Responses To Most Serious Problems

Every year, the National Taxpayer Advocate’s Annual Report to Congress identifies at least 20 of the nation’s most serious tax problems. These issues can affect taxpayers’ basic rights and the ways they pay taxes or receive refunds, even if they’re not involved in a dispute with the IRS. As your voice at the IRS, the…

Hardship

Having the heat of the IRS on your back is never a fun experience. The unrelenting pressure of the federal government can be incredibly stressful and often intimidating, making back tax relief seem nearly impossible to achieve. Many taxpayers aren’t aware of IRS hardship procedures introduced by the IRS hardship program, and the opportunities it…

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