Taxpayer accessed Refund Status using a secondary TIN. Refund Status could not be returned. Get a Primary TIN Analyze account and follow appropriate IRM.
If you see a reference code 9001 when trying to check your refund status your tax return has been randomly selected for the Taxpayer Protection Program(TPP) and you will be receiving a letter by mail.
One of the following letters will be sent to the taxpayer advising them to contact TPP to authenticate their identity:
A Letter 4883C, Potential Identity Theft during Original Processing – issued on accounts for returns filed with an address in the United States.
A Letter 5447C, Potential Identity Theft during Original Processing; Foreign Address – issued on accounts for returns filed with an address outside the United States.
A Letter 5747C, Potential Identity Theft during Original Processing
A Letter 5071C, Potential Identity Theft During Original Processing with Online Option – this letter is being issued for accounts meeting specific criteria. The letters will provide a web address to the Identity Verification Service ( idverify.irs.gov) landing page located via the IRS.gov website. The letter and the website instruct the taxpayer to use the id verify website if they did not file a tax return. The letter and the website advise the taxpayer to contact the IRS using the TPP toll-free number, which is listed in the letter if they filed a return. If caller states they had issues with the website, were confused with the process, or had other concerns with responding to the questions, apologize for the inconvenience and continue with the authentication process. Responses to the Letter 5071C should be resolved using the instructions for the Letter 4883C.
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