What does N/A on my tax transcripts mean?

When checking your tax transcripts and if you see a N/A in place of the most recently filed tax transcripts. The N/A is letting you know that your transcripts for the current filed tax year are Not Available yet.

If you are seeing a N/A when checking Tax Transcripts

The IRS most likely has your tax return it just has not been posted to the system yet. Once the tax return is in the processing stage you should see the N/A update to the current filing year.

When will the N/A on my transcript update?

There is no set date to when your N/A might update. Once the tax return is in the system for processing your N/A status will update with the current tax year’s transcript. The tax transcripts follow your tax return from receipt to completion. Tax Transcripts document all the transactions that occurred while processing your tax return. It will tell you when your tax return was received and if your refund has been approved or sent.

Get my Transcripts System can not find my information?


This is normal and happens to many taxpayers each year. The IRS has accepted your tax return but they have not started processing the tax return and got it in the system yet. Keep checking the online transcripts portal each week, once they start processing your tax return you should be able to see them online. Usually takes 7-10 days from filing to show on the IRS transcript site.

Get my Transcripts System says my address does not match?

When entering the information into the IRS address matching system, errors may crop up while matching the address because the address entered must match the address already on file with the IRS, and the Postal Services software may not match what you put on your tax return. So here are some steps that you can take

  • Use most recent tax return to enter the address .
  • If despite that errors showing, get a standardized version of your address from the USPS website by searching by Zip Code.  Enter the address and click find.
  • If you still have problems, contact IRS help desk at 1-800-876-1715 (Monday through Friday) 8 am – 8 pm (Eastern Standard Time).

Why is my Transcript blank or showing zeros?

Your tax return has been accepted but has not begun the processing stage and entered into the master file yet. Your tax return has not entered the IRS master file yet. Check it again online each week to see if your tax return gets in the system.

Tax Transcripts are a useful tool to track the progress of your tax return. Remember being able to view your transcripts don’t always indicate that your tax return has finished processing. Transaction Codes can be added to a transcript at any time, including after the tax season. Just because transcripts show up on the get my transcripts portal and you can order transcripts by mail, does not mean they won’t arrive at your mailbox blank. In years past, many have ordered them and they have been blank.

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