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“We received your tax return and are reviewing it. If we need additional information, we’ll mail a notice with further instructions.”

The IRS Message That Signals a Real Review

When you check Where’s My Refund and see:

“We received your tax return and are reviewing it. If we need additional information, we’ll mail a notice with further instructions.”

this is not the same as the usual processing message.
This message means the IRS has pulled your return aside for manual examination, and it is now being looked at by either a human tax examiner or an automated compliance program.

This is a real review — not just routine processing.

What This Status Actually Means

This message signals:

  • Your return triggered a verification or compliance checkpoint
  • The IRS needs to confirm reported information
  • They may contact you
  • Your refund is on pause until review is complete

Unless the IRS sends a letter, you don’t need to do anything yet.

But this message indicates your return did not pass through the system automatically.

The Most Common Reasons This Message Appears

1. Income Mismatch

Your return shows earnings that don’t match:

  • W-2
  • 1099-NEC
  • 1099-K
  • 1099-INT
  • Social Security records

Even small discrepancies can trigger this message.

2. Dependent or filing status verification

Used for:

  • Head of Household claim
  • Earned Income Tax Credit
  • Child Tax Credit
  • Other Dependent credit

If two people claimed the same dependent, this message is common.

3. Refundable Credits Review

The IRS scrutinizes:

  • EITC
  • ACTC
  • AOTC
  • Premium Tax Credit

Large credit amounts = increased audit risk.

4. Suspicion of identity-related issues

Examples:

  • Address change
  • New bank account for refund
  • First-time large refund
  • IP PIN not used when previously required

5. Withholding verification

Your reported withholding must match employer-reported withholding.
If not, the refund is paused.

The NEXT Step: Watch for IRS Notices

This message usually leads to one of these letters:

  • CP05 or CP05-L — wage/withholding verification
  • 5071C or 5747C — identity verification
  • 4883C — detailed ID review
  • CP2000 — income mismatch
  • 4464C — pre-refund examination

Your transcript will show:

TC 971 — Notice issued
along with a notice code referencing the letter type.

How Long This Review Can Take

Typical ranges IF NO notice is required:

  • 2–4 weeks additional delay

If a notice IS sent:

  • 60-120 days before final resolution

Identity verification delays often last:

  • 9–12 weeks

The Single Best Move You Can Make

Check your IRS transcript.

On IRS.gov, request your Account Transcript.

Look for:

  • TC 570 — refund hold
  • TC 971 — notice issued
  • TC 571 — hold lifted
  • TC 846 — refund released

The transcript tells you more than Where’s My Refund ever will.

Should You Call the IRS?

Call ONLY if:

  • It has been more than 21 days since IRS acceptance
  • AND you have received no letter
  • AND transcript shows hold codes

Otherwise — calling gets you no new info.

The agent will just say:
“Your return is under review. Please allow additional time.”

What You Should NOT Do

Do not:

  • File another return
  • Submit documents unless asked
  • Make changes without IRS request
  • Panic over no refund date

This message does NOT mean:

  • You’re being audited
  • You did something illegal
  • Your return was rejected
  • You are denied a refund

It simply means the IRS is checking something first.

The Good News

In most cases:

  • The return eventually clears
  • The refund is still granted
  • No additional documentation is needed

Many taxpayers see this message and then suddenly get:

TC 846: Refund Issued
without ever receiving a letter.

When you see:

“We received your tax return and are reviewing it. If we need additional information, we’ll mail a notice with further instructions.”

It means:

  • Your return is on hold
  • You may or may not receive a letter
  • The IRS is verifying data
  • Your refund is delayed — not denied
  • The next real clue will appear on your IRS transcript
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