RefundtalkThe Internal Revenue Service announced today significant progress to prepare for the 2023 tax filing season as the agency passed a milestone of hiring 4,000 new customer service representatives to help answer phones and provide other services. These assistors have been hired over the last several months and are being trained to provide help to…
Category Archives: IRS Contacts
How Can I Talk to a Live Agent at the IRS?
Simple steps you can take to reach a live agent at the IRS For many taxpayers, the most frustrating part about doing their taxes is getting ahold of a real person at the IRS. The IRS is understaffed and unprepared to take on the daily volume of phone calls they receive. Unfortunately, this has caused…
IRS Expands Voice Bot Options For Faster Service
The Internal Revenue Service announced expanded voice bot options to help eligible taxpayers easily verify their identity to set up or modify a payment plan while avoiding long wait times. “This is part of a wider effort at the IRS to help improve the experience of taxpayers,” said IRS Commissioner Chuck Rettig. “We continue to…
Taxpayers Can Protect Themselves from Scammers by Knowing How the IRS Communicates
If the IRS does call a taxpayer, it should not be a surprise because the agency will generally send a notice or letter first. Understanding how the IRS communicates can help taxpayers protect themselves from scammers who pretend to be from the IRS with the goal of stealing personal information. Here are some facts about how…
You Can Forget Trying to Call the IRS and Find Your Answers Online
Even without a government shutdown, taxpayers are having trouble getting through to the IRS at the start of the 2018 tax filing season. Busy signals and long hold times are leading to frustration. We’ve even heard of waits of longer than an hour on the “hotline” for tax practitioners. What’s more, the situation probably…
How Do I Speak with A Real Person at the IRS?
When you’re waiting for your refund there’s nothing more annoying than not being able to get a phone number for a real person. Sometimes the online “where’s my refund” portal just doesn’t cut it or doesn’t answer your question and you really need to talk to a live person to get your question answered. As…
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